Recorded November 3, 2020

Industry expert Chelsey Lambert delivers an overview of the current operating environment and landscape leveraging current data and related studies, with a specific emphasis on the impact of COVID-19 on law firm retention, revenue, processes, and consumer buying behaviors.

• Learn how COVID-19 has impacted consumer bankruptcy and legal services buying behavior
• Understand which technologies will be necessary to meet and exceed client expectations
• Acquire a process outline and best practices implemented by leading firms who transitioned to a virtual practice